To our Brown-Daub Family:
We hope this note finds you healthy and safe.
We continue to closely monitor all recommendations for essential businesses from the CDC and follow the mandates from the State of PA.
Management at Brown-Daub has been taking guidance from the Center for Disease Control, Pennsylvania Automotive Association and National Auto Dealers Association on how to operate during these unprecedented times. The health and well-being of our employees and our customers has been in the forefront of all of the decisions so far, and it will be the focus of all decisions going forward.
The State of PA has now allowed for auto sales to resume. The majority of the sales documentation process is now conducted online, with easy to understand forms and electronic authorizations. After the documents are completed, here are the steps we’re taking to ensure safe delivery of vehicles:
We Are Taking Extra Precautions
- Your vehicle will be thoroughly sanitized
- You can choose to take delivery at the dealership, with social distancing measures fully enforced, or take delivery at your home
- If you choose at-home delivery, our drivers will wear masks and gloves and deliver your vehicle at an appointed time
- Upon exiting vehicle at your home, our driver will re-sanitize all surfaces
- Social distancing with the driver will be strictly maintained
This will be a very smooth process, and allow you to take delivery of any vehicle while still following all State and Federal guidelines for safe behavior. In addition, our Parts and Service Dept. will REMAIN OPEN. We are dedicated to providing the best vehicle service we can during this time, and are available to pick up or deliver your vehicle if needed.
As restrictions are revised, we will adapt to gradually return to more relaxed measures, but until then, we will abide by all recommended best practices for minimizing health risks.
Thank you to everyone for your patience and understanding during this difficult time. We are hopeful this interruption is temporary and we can begin to relax measures when it is deemed safe to do so by healthcare officials. Please don’t hesitate to contact our dealership if you require any additional services. We’re here to help!